Shipping, Replacement & Return Policy
We want every Elora saree to reach you in perfect condition. Please read our policy carefully before placing an order.
Shipping Policy
Shipping Charges
Shipping charges are calculated at the checkout page based on your order quantity and location.
Free Shipping on Prepaid Orders
Enjoy free shipping on all prepaid orders!
Dispatch & Delivery
Dispatch within 24-48 working hours. Delivery usually takes 5-7 working days.
Replacement & Return Policy
Replacement Only — No Refunds
We only replace products. We do not offer refunds under any circumstances.
Eligible Returns
Returns are only accepted for damaged, unused products in their original condition, or if a wrong product was sent (for example, a different colour or not as shown in the catalogue).
Unboxing Proof Within 24 Hours
Returns are only possible if an unboxing video and images are sent to our official WhatsApp number within 24 hours of delivery.
Offer Purchases Are Final Sale
Items purchased under B1G1 or promotional discounts are strictly final sale — non-returnable and non-replaceable.
To raise a replacement request, message us on WhatsApp at +91 86184 71068 with your unboxing video and images within 24 hours of delivery, or email info@eloraboutique.co.in.